HI EVERYONE,
I hope, my email finds you well.
I've long been inside and outside the information technology sector and known TCS, quite well.It's interesting to see how you've becoming sitting ducks on Quora and how Mr N Chandra(chairman of Tata group) has obliquely cautioned public behaviour on social media platform and requested everyone to be responsible.
Recently your CFO and Tata group chairman made overtures about TCS business not being restricted to services alone and how products could play a more important role for TCS or something on those lines.
It's understandable. Plug & play products leaning on SAAS business model indeed threaten your business centered around such services.
Of-course, such products don't service Fortune 500 companies that've their legacy complexities to a great extent, to this moment.
Yet, ITES business is increasingly slipping away to SAAS businesses.
Suppose x business has n processes that leans on a complex data structure, SAAS companies have found a way to crack it.
Key metrics are common across the industry to an extent.
However, that fact hasn't been good enough for SAAS companies to gain widespread adoption for their services.
Of-course, it's the underlying tables, rows, columns and data types that differ to a great extent.
Also, how they're processed by disparate teams.
The SAAS company would offer m type of users. Above m type of users enjoy a certain graded level of access. Further down, the access rights are determined by the administrator while implementing the solution with existing data & data structures.
Or atleast, as far as possible. Of-course, certain tweaks have to be made to the data types. Finally, the solution in ready for testing as early as a fortnight if not longer.
That's the kind of breakneck speed that contemporary SAAS platforms offer.
Hence, the sun is setting on the ITES sector or would the ITES rise again from the ashes like the phoenix?? Only time will tell.
Atleast, no SAAS company can emulate India's passport office services, postal services, income tax returns filing services, GSTN services, .. IRCTC, .. anytime soon.
The same apply to USA government services like USPS and many others.
Yet, it needn't always be. Also, there are a lot of other services like Nielsen Tv rating services, .. that aren't as niche yet continue to be great business for TCS.
Still lower, many of the BFSI, industrial automation services, .. could be early adopters of SAAS besides small businesses who've already jumped on the SAAS bandwagon. Incidentally, SAAS services itself would become commoditised, down the line. 🤣😂😂🤣
Interesting!!!
3. (Excellent PR campaign by TCS.)https://www.quora.com/What-do-you-think-working-in-TCS-is-like/answer/Kshitij-Vatsa-1?ch=10&oid=22348255&share=3d25f4a1&srid=kEtn&target_type=answer
4. (Great PR excercise.)https://www.quora.com/What-do-you-think-working-in-TCS-is-like/answer/Priya-Jhunjhunwala-4?ch=10&oid=158652872&share=7474a655&srid=kEtn&target_type=answer5.
6.
7. Interesting!
8. TCS: Q1 CONS NET PROFIT 94.78B RUPEES VS 99.26B (QOQ); EST 98B | 90.08B (YOY)Q1 REVENUE 528B RUPEES VS 506B (QOQ); 454B (YOY) Q1 EBIT 122B RUPEES VS 126B (QOQ)Q1 EBIT MARGIN 23.10% VS 24.96% (QOQ)CO DECLARED AN INTERIM DIVIDEND OF RUPEES 8 PER SHARE@TCS
9. Outsourcing companies by their very nature of their existence(business) must keep their eye on forward movement & ignore dissenting voices, all the time.
10. So, one individual dissenting voice means absolutely nothing unless it resonates or adds itself to a big block of ice/soil that's fast losing it's grip over the ground that's it's resting on.I'm anycase, information technology enabled services sector has long been a block of excessive pectin/mediocrity.
What works for you is your ability to continuously condition your workforce, make them excessively addicted to a certain robotic routine while the outside world offers your employees limited prospects of continuing their drugged existence(unnatural process driven way of life).
Even your lifelong health insurance to employees & their immediate family adds yet another disincentive for anyone interested to step out and face the real world.
Of-course, you guys do great work for certain clients and on the sidelines. Nevertheless, you mostly perpetuate mediocrity at the macro level & nothing less. So, does most companies engaged in the business of offering information technology enabled services.
So, you people are in race against time and I would rather not be on your side unless it's indeed worth the risk. 🤣
I've understanding of alogarithms, data structures, coding, Jupyter Notes, Python, .. Oracle Rdbms, PostgresSQL, AWS, .. SAP, Finance, .. Flexcube, ... .If you care to make it a win-win, we may cut a deal.
Personally, I'm too happy to settle for my pound of flesh with great severance package.
Alternatively, I've nothing to lose. I'm happy to call a spade a spade.Indeed, you add great value for your customers by automating & digitizing their work. However, fungibility of your services keep you on the edge.Also, need to keep cost low & ward off competition from companies like Accenture, Coforge, Happiest Minds, Wipro, .. who've very little to lose and everything to gain, by limiting the gestation period of their clients lowest and in sync with the limits offered by digitization.
Unfortunately, being a giant like the former IBM Global Services, you don't have the luxury to go there and do that(ape & beat competition fiercely).So, you must continue to perpetuate mediocrity and disincentivise backbreaking change, to the extent possible.
Also, your longstanding relationships with many of your clients is no less than a pandora box. C'mmon, everyone knows how various perks(sales & marketing expenses) offered to clients keep the big players in business. So, you've to make a choice.
Would I be good addition within or outside TCS?? Personally, I don't see recent $140 million dollar penalty imposed on TCS as a great challenge, even if it does tarnish your reputation on the sidelines.
Indeed, you're managing public relations fallout of the order quite very well. However, such suits can be filed by others for violation of their intellectual property as your backoffice services invariably put you on the line, more often than not.
Your Q1FY23 results are barely enough to hold fort. 🤣God bless. Cheers!! Have a big one!!!
Reg,
Opportunity seeker!!